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🚨 BREAKING! As just reported in the Guardian, PI and @openrightsgroup and others have written to Just Eat Takeaway, Uber, and Deliveroo asking them to stop witholding vital information from workers about the black-box algorithms used to manage them. Read the piece here 👇

theguardian.com/business/2025/…


Delivery apps urged to lift lid on ‘black-box algorithms’ affecting UK couriers

Campaigners call for transparency from Deliveroo, JustEat and UberEats about how decisions on pay and jobs are made
Robert Booth (The Guardian)
@Open Rights Group
in reply to Privacy International

Privacy International
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Privacy International
• •
As AI is increasingly rolled out across the public and private sectors, it is ever more important that workers understand why and how decisions about their working conditions are made.
in reply to Privacy International

Privacy International
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Privacy International
• •
The gig economy is ground zero for the use of experimental algorithms that use workers' own data against them. Workers are playing a game that they don’t know the rules to. And while games can be fun, and engaging, it’s not fair if the house always wins.
in reply to Privacy International

Privacy International
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Privacy International
• •

Our letter is just the start of a wider campaign that seeks to challenge the automation of exploitation in the gig economy. As part of the campaign, we have developed recommendations we think can open the black-box. 👇

gigeconomy.privacyinternationa…

in reply to Privacy International

Privacy International
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Privacy International
• •
Our recommendations would give workers the tools and knowledge needed to evaluate who they want to work for, understand and challenge decisions made by the companies they work for, and to try and make sure that the algorithms being used aren’t creating new harms.
in reply to Privacy International

Privacy International
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Privacy International
• •
As similar technologies are rolled out across other sectors, from retail to warehouse workers - our recommendations are part of a wider fight over accountable technology given how much AI governance continues to dominate global conversations.

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