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“It’s not at all like being an employee...There’s nobody you can talk to. Everything is automated.” theguardian.com/business/2025/…

‘It’s a nightmare’: couriers mystified by the algorithms that control their jobs

From pay shortfalls to being dropped by apps, drivers face a range of issues – often with no way to fix them
Robert Booth (The Guardian)
in reply to Privacy International

Privacy International
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Privacy International
• •
For delivery drivers, how much they make, what jobs they get offered, even whether they have a job can be controlled by algorithm, with little access to a human or even a explanation.
in reply to Privacy International

Privacy International
mastodon - Link to source
Privacy International
• •

Together, with 11 organisations including @openrightsgroup we're asking Deliveroo, Uber Eats, and Just Eat Takeaway to take steps to significantly improve their transparency around the algorithms they use to manage their workforce.

#TimeToDeliverAnswers

privacyinternational.org/advoc…


Time to deliver answers: An open letter to Just Eat Takeaway, Uber and Deliveroo

Algorithmic management of workers has become the norm for gig-economy platforms, with workers obligated to give up an immense amount of personal data just to go to work.
Privacy International
#timetodeliveranswers @Open Rights Group

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