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Is anyone able to help me understand #roblox?

My children enjoy playing, but both of their accounts were suddenly banned (or deleted?) today and we don’t know why.

I sent an appeal but I have two sad kiddos. I don’t play and I’m not familiar with how it works, but I’d appreciate any insight on this or suggestions about how to get it working again. #gaming

This entry was edited (5 hours ago)
in reply to Sheril Kirshenbaum

Kindly meant from what my son (very senior software engineer) says: Good riddance. Data mining your kids and your stuff.

Somebody backstopped you I think. Take it.

Cheers.

in reply to Sheril Kirshenbaum

I just searched and found a forum post dated February 16 where the poster had their account banned, because they accessed from the same Wi-Fi his brother, who had been "legitimately banned," and Roblox assumed the poster's account was actually the brother trying to dodge the ban. I doubt yours is the same situation, but two accounts on the same IP address may have triggered the bans?
in reply to Sheril Kirshenbaum

Definitely for the best:
youtube.com/watch?v=N93Ddz2wWl…
in reply to Sheril Kirshenbaum

My daughter (11) plays it and I envy you for them getting banned. I wish she'd quit. She says it's turning into a mess anyway with AI garbage and idiots, so the last couple of weeks she's been playing her Switch more, which I'd much rather she be doing.
in reply to Sheril Kirshenbaum

If you don't mind me asking, what did Roblox say was the cause of the account bans? There should be a message that appears when you try to login or access a banned account stating the reason for the ban.
in reply to Sheril Kirshenbaum

Roblox always had weird moderation policies. Contacting them through socials if you use Instagram, X or Threads (if you have a huge following there) might be your best bet now.

Closest thing to Roblox is Fortnite. It is much safer and has collabs with lot of media. Or try Battlefield 6 or Hytale while you wait. Luanti is a minecraft alternative

Roblox is not at all safe for kids, multiple lawsuits against them for not ensuring child safety. If your kids play it, keep an eye on them.

in reply to Sheril Kirshenbaum

Maybe try to get your into some other games - like narrative driven kids games (not online), since online platforms like Roblox are full of adults trying to exploit kids and they have a whole economy from that using the platform's money system.

Your kids will get over it eventually. As much as it sucks now, they are safer for it.

All the best to you and your kiddos!

in reply to Sheril Kirshenbaum

probably, they were rude in the chats and someone filed a complaint. Or maybe someone complained without a reason, just because.

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